Dear Valued Customer,
Thank you for choosing Ozone Publications for your literary needs. Please take note of our return policy regarding book purchases:
7-Day Replacement Policy:
We offer a 7-day replacement period for damaged, defective, or incorrectly delivered items. Within this timeframe from the date of delivery, you may request a free replacement for your purchased book.
Conditions for Replacement:
To facilitate a replacement, kindly ensure that the book remains in its original condition. We might reach out to you for further details to verify the damage or defect before processing the replacement.
Non-returnable for International Customers:
For orders intended for export, please note that books are non-returnable for international customers.
Your satisfaction is our priority. Should you encounter any issues or require assistance, please don’t hesitate to reach out to our customer support team.